Privacy Policy

Thank you for visiting www.creative-company.co.za.

Please read our privacy policy so that you will know how we use, collect, protect or otherwise handle your personally identifiable information on our website.

At www.creative-company.co.za, (“Creative Company”) we are committed to respecting your privacy choices and being transparent about what information we collect from you and how we use that information. If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@creative-company.co.za

Like many other websites, www.creative-company.co.za makes use of log files. The information inside the log files includes internet protocol addresses (IP), type of browser, country you are browsing from, date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

When registering on our website for files or as part of membership areas, you are asked to enter your name and email address; this is referred to as Identifiable information.

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. Cookies are small data files, typically made up of a string of text, that assign you a unique identifier. This information enables our website to receive information from your computer to provide a more tailored and user-friendly experience for you. For example, if you log in to our site we may be able to personalize your experience by recognizing your name when you return to the site, save your login and your password, or enable a shopping cart. Our newsletters may use cookies to measure the effectiveness of our marketing efforts (for example, tracking the clicks on the links in our emails and newsletters) or we may use cookies to determine the number of times website visitors have accessed a particular area or page on the website. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser option so that your device does not receive or except cookies.

We collect your information as supplied to us by you upon registration on our site, subscribe to a newsletter or opt in to download a product, fill out a form or enter your information on our website to:

  • Personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • Improve our website in order to better serve you.
  • Allow us to better service you in responding to your customer service requests.
  • Administer a contest, promotion, survey or other site feature.
  • Quickly process your transactions.

If you have subscribed to our newsletter, you may opt out of further contact from us at any time. The unsubscribe link will be at the bottom of the email message where you can opt out of receiving any future communication from us.

We do collect personal information from clients including social media details. These details are required to perform social media management. These details are stored securely and are not shared with any third party without consent.

We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

When you pay for any transaction, you are redirected to the PayFast website where your payment information is safely and securely collected. None of this information is ever available or stored on the www.creative-company.co.za website or our server.

No method of transmission over the Internet or method of electronic or physical server storage is 100% secure. While we value the privacy and security of your personal information, we cannot guarantee against or prevent potential security breaches, nor can we assure you that the personally identifiable information that you provide us will never be disclosed in a manner inconsistent with this privacy policy. If you have any reason to believe that the security of your information has been compromised, please email us at info@creative-company.co.za

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore accept no responsibility or liability for the content and activities of these linked sites. Nonetheless, in order to protect the integrity of our site we welcome any feedback about these sites.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from www.creative-company.co.za or any of our downloaded materials, we advise you to be aware and read their privacy policy.

We may change our privacy policy from time to time. If we make a material change to this policy, we will post the changes on this privacy policy webpage and may also inform you of the changes by other means such as our newsletter or in a direct email containing the update.

Please do not hesitate to contact us at info@creative-company.co.za if you have any privacy concerns.